Community-based providers that support individuals with I/DD operate in an increasingly complex environment shaped by workforce shortages, regulatory expectations, and the need for consistent, safe medication management across diverse settings. Communication gaps, fragmented systems, and manual workflows can introduce risk, strain DSPs, and disrupt continuity of care.

In this guide, explore how connected technology supports medication safety, strengthens compliance, and reduces administrative burden by improving communication, information flow, and coordination between DSPs, leadership, and pharmacy partners.