The leadership teams from each locally-owned Guardian Pharmacy gather together every year for the Pharmacy Management Meeting (PMM). Fred Burke, Guardian’s CEO, created this annual conference as an opportunity to discuss each pharmacy’s achievements, challenges and best practices over the past year. This three-day event is comprised of panel discussions, breakout sessions, dinners and fun team-building activities.
This year’s 2016 PMM took place at the Omni Hotel in the heart of Nashville, Tennessee. Over 100 Guardian Pharmacy employees attended the event, as well as sponsors, guest speakers and key industry experts. Being in the birthplace of country music, many guests at the PMM chose to show their Dixie pride with cowboy hats, boots and flannel.
The PMM is designed to update attendees on the current state of the long-term care industry and to provide a platform for Guardian leaders to brainstorm new ideas on handling their business. This year, CEO Fred Burke and EVP Kendall Forbes discussed strategies Guardian has implemented over the past year to address assisted living facilities (ALF) and the growing need for long-term care. Speakers also emphasized the need to use these strategies to create a “culture of service excellence” with the Guardian name at the forefront.
Awarding Pharmacy Excellence
Several Guardian Pharmacies were celebrated for their accomplishments at the PMM this year. A highlight was the “PharmEX” (or “Pharmacy Excellence”) award, given to Saliba’s Extended Care, Guardian Pharmacy of Atlanta, Southern Pharmacy Services (Kernersville, NC), Middle Tennessee Pharmacy Services, Guardian Pharmacy of Northwest Florida, and Winyah Pharmacy Solutions. Of these six pharmacies, one stood out above the rest and was recognized with the coveted “Pharmacy of the Year” award. This year, the award went to Southern Pharmacy Services out of Kernersville, NC for their outstanding performance in 2015.
After several productive days of meetings and panel discussions, guests of the PMM were invited to unwind with some country music-inspired activities. These team building events included tours of the Country Music Hall of Fame and RCA Studios, as well as a “Songwriter Showcase,” where teams put forth their best performances singing classic country music songs.
Overall, the 2016 PMM was a great success! We look forward to the 2017 PMM in Atlanta.